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Privacy Policy

Privacy Policy

LochNessBus.com informs you about its Privacy Policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through our website.

In this regard, the Holder guarantees compliance with current regulations on the protection of personal data, reflected in Regulation (EU) 2016⁄679 of the European Parliament and of the Council of April 27, 2016, regarding Data Protection of natural persons (GDPR).

 The use of the website implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Responsible Identity:

  • Owner: TAScotland LTD (hereinafter LochNessBus.com)
  • Company number SC447413.
  • VAT – GB132116855
  • Address: 3 Old Fishmarket Close, Edinburgh, EH1 1RW, UK
  • Email: info@lochnessbus.com
  • Website: https://lochnessbus.com
  • Teléfono: +44 7849 086012

 

Principles applied in data processing

In the processing of your personal data, the Holder will apply the following principles that conform to the requirements of the European Data Protection Regulation:

Principle of legality, loyalty and transparency: The Holder will always require the consent for the processing of your personal data that may be for one or several specific purposes on which he will previously report with absolute transparency.

Principle of data minimization: The Holder will require only the data strictly necessary for the purpose or the purposes that request them.

Principle of limitation of the storage period: The data will be kept for the time strictly necessary for the purpose or purposes of the treatment. The Holder will inform you of the corresponding conservation period according to the purpose. In the case of subscriptions, the Holder will periodically review the lists and delete those inactive records for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way that your security, confidentiality and integrity is guaranteed.

You should know that the Owner takes the necessary precautions to prevent unauthorized access or improper use of their users’ data by third parties.

Obtaining personal data and processing

To navigate through LochNessBus.com it is not necessary to provide any personal information. The cases in which you do provide your personal information and its purposes are the following:

Data provided through the Contact or Help form
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
For what purpose do we treat your personal data? We will treat the information you provide, or authorize access, in order to manage what is indicated in your communication, and in the case that authorizes it, offer you information about offers and news.
How long will we keep your information in our database? The personal data you provide to us will be kept while your communication is being managed or for the minimum time necessary to comply with legal obligations or while the business relationship lasts.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose the processing, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
What data must you provide? You are required to provide the data marked as mandatory; If you do not provide us with such data, you will not be allowed to contact LochNessBus.com.

 

Data provided through the form Work with us
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
¿For what purpose do we treat your personal data? We will treat the information you provide us with, or authorize access, in order to manage the candidates to apply for the job offers of our company, and in the case that authorizes it, offer you information about offers and news.
How long will we keep your information in our database? The personal data that you provide to us will be kept while your request is being processed or for the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose it, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
What data must you provide? You are required to provide the data marked as mandatory; If you do not provide us with such data, you will not be allowed to contact LochNessBus.com.

 

Data provided through the Newsletter section, Blog subscription
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
For what purpose do we treat your personal data? We will treat the information you provide us with, or authorize access, in order to manage content shipments and useful travel guides for the user, as well as commercial communications about our news, services and offers.
How long will we keep your information in our database? The personal data you provide to us will be kept until the consent is revoked through the contact form.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose it, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
¿Qué datos debe aportar obligatoriamente? You are obliged to provide the data marked as mandatory, if you do not provide us with such data you will not be allowed to request the sending of the LochNessBus.com newsletter.

 

Data provided by email
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
For what purpose do we treat your personal data? We will treat the information you provide us with, or authorize access, in order to manage your communication, and in the case that authorizes it, offer you information about offers and news.
How long will we keep your information in our database? The personal data that you provide to us will be kept while your communication is being managed, until the commercial relationship is extinguished or during the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose it, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
What data must you provide? You are not required to provide any information to contact LochNessBus.com via email.

 

Contact via social media, telephone, web chat and WhatsApp
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
For what purpose do we treat your personal data? We will treat the information you provide us with, or authorize the access, with the purpose of managing contacts in social networks, communicating them in the indicated ways, and in the case that authorizes it, offering you information about offers and news.
How long will we keep your information in our database? The personal data that you provide to us will be kept while your communication is being managed, until the commercial relationship is extinguished or during the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose it, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
What data must you provide? You are not required to provide any information to contact LochNessBus.com through your social media accounts; You are obliged to provide the data marked in your case as mandatory, if you do not provide us with such data, communication via telephone or WhastApp will not be allowed.

 

Contact through the purchase/booking process
Who is responsible for the processing of your data? TAScotland LTD (LochNessBus.com).
For what purpose do we treat your personal data? We will treat the information you provide us with, or authorize access, in order to manage your purchase, your reservation, send you communications of notices, reminders, and in general everything related to the purchase process, and in the case that authorizes it, Offer information about offers and news.
How long will we keep your information in our database? The personal data that you provide to us will be kept while your communication is being managed, until the commercial relationship is extinguished or during the minimum time necessary to comply with legal obligations or during the duration of the commercial relationship.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely granted consent.
To which recipients will your data be communicated? No data will be transferred to third parties, except legal obligation or prior authorization.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose it, as well as the right to data portability, the right to withdraw consent at any time and the right to file a claim with a supervisory authority.
What data must you provide? You will be obliged to provide the data marked as mandatory; Failure to provide us with such data will not allow the management of the purchase process of the services offered by LochNessBus.com.

 

Your rights

The Holder informs you that about your personal data you have the right to:

  • Request access to stored data.
  • Request a rectification or cancellation.
  • Request the limitation of your treatment.
  • Oppose the treatment.
  • Request the portability of your data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Holder, which means that any client, subscriber or collaborator who has provided their data at any time can contact the Holder and request information on data that you have stored and how you have obtained them, request the rectification of them, request the portability of your personal data, oppose the processing, limit their use or request the cancellation of that data in the Holder’s files.

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@lochnessbus.com along with the valid proof in law as a photocopy of the D.N.I. or the equivalent.

You have the right to effective judicial protection and to file a claim with the supervisory authority, if you consider that the processing of personal data that concerns you violates the Regulation.

 

Purpose of the processing of personal data

By connecting to this website to send an email to the Holder, by subscribing to their newsletter or making a contract, you are providing personal information for which the Holder is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed and stored by LochNessBus.com, only as described in the Legal Notice and in this Privacy Policy.

There are other purposes for which the Holder processes your personal data:

  • To ensure compliance with the conditions set forth in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • To analyze the navigation. The Holder collects other non-identifying data that are obtained through the use of cookies that are downloaded to your computer when you browse the website whose characteristics and purpose are detailed in the Cookies Policy.
  • To manage social networks. The Holder has a presence in social networks. If you become a follower in the Holder’s social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that proceed in each case and that You have previously accepted.

You can check the privacy policies of the main social networks in these links:

The Holder will treat your personal data in order to correctly manage their presence on the social network, inform you of their activities, products or services, as well as for any other purpose that the regulations of social networks allow.

 In no case will the Holder use the profiles of followers in social networks to send advertising individually.

 

Security of personal data

To protect your personal data, the Owner takes all reasonable precautions and follows the best practices of the industry to prevent their loss, misuse, improper access, disclosure, alteration or destruction thereof.

The website is hosted by DigitalOcean, LLC. The security of your data is guaranteed, since they take all the necessary security measures for it. You can check their privacy policy for more information.

 

Content from other websites

The pages of this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

 

Cookies policy

For this website to work properly you need to use cookies, which is information that is stored in your web browser.

On the Cookies Policy page you can consult all the information related to the collection policy, the purpose and the treatment of cookies.

 

Legitimation for data processing

The legal basis for the processing of your data is consent.

To contact the Owner, subscribe to a newsletter or make comments on this website you must accept this Privacy Policy.

 

Personal data categories

The categories of personal data processed by the Holder are identifying data.

 

Retention of personal data

The personal data that you provide to the Holder will be kept, in general, until you request its deletion.

 

Recipients of personal data

  • Mailchimp The Rocket Science Group LLC d/b/a , based in the US. You will find more information at:  https://mailchimp.com. The Rocket Science Group LLC d/b/aa treats the data in order to provide its email marketing services to the Holder.
  • Rezdy. Rezdy Pty Limited ABN#: 153 242 632. provides LochNessBus.com with its reservation system under these terms of service.
  • Bokun. Bókun ehf., registration no. 410212-0649, Nóatúni 17, 105 Reykjavík. Provides to LochNessBuss an online reservation system terms of service.
  • Origo. Provides LochNessBus.com a tour manage system. Data protection. Borgartún 37105 Reykjavíkkt: 530292-2079.
  • Help Scout, Internal email delivery manager. Legal GDPR.

 

Web navegation

When browsing lochnessbus.com you can collect non-identifying data, which may include the IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.

The website uses the following third-party analysis services:

  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). You will find more information at: https://analytics.google.com. Google Analytics uses “cookies”, which are text files located on your computer, to help the Holder to analyze the use made by users of the website. The information generated by the cookie about the use of the website (including your IP address) will be directly transmitted and archived by Google on servers in the United States.
  • DoubleClick by Google is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). You will find more information at: https://www.doubleclickbygoogle.com. DoubleClick uses “cookies”, which are text files located on your computer and that serve to increase the relevance of the ads related to your recent searches. The Google Privacy Policy explains how Google manages your privacy regarding the use of cookies and other information. You can also see a list of the types of cookies used by Google and its collaborators and all the information related to their use of advertising cookies.
  • Facebook Ireland Ltd located in Grand Canal Square. Grand Canal Harbor Dublin 2 Ireland offers advertising services through its social platform 4. You can find more information about it at https://www.facebook.com/legal/terms/

The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and collect demographic information.

 

Accuracy and veracity of personal data

You agree that the information provided to the Holder is correct, complete, accurate and current, as well as keeping them duly updated.

As a User of the Website, you are responsible for the unique way of the veracity and correctness of the data that you send to the site, exonerating the Owner from any responsibility in this regard

 

Acceptance and consent

As a User of the Website you declare to have been informed of the conditions on protection of personal data, you accept and consent to their treatment by the Holder in the manner and for the purposes indicated in this Privacy Policy.

 

Revocability

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@lochnessbus.com along with the valid proof of law (such as a photocopy of the DNI or equivalent).

 The exercise of your rights does not include any data that the Holder is obliged to keep for administrative, legal or security purposes.

 

Changes to the Privacy Policy

The Holder reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

These policies will be in effect until they are modified by others duly published.

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